Withdrawing funds: Your complete guide

Withdrawing your funds from Doto is quick and simple. This guide will walk you through the process and answer all your questions.

How can I withdraw my funds?

Follow these steps for seamless withdrawals:

  1. Log in to your Doto account and go to Withdraw
  2. Select a payment method from the list
  3. Enter the amount you want to withdraw
  4. Press Withdraw funds to confirm

📌 Note: You can withdraw up to $15 without verification. For amounts above $15, you’ll need to verify your identity.

What is the minimum withdrawal amount?

The minimum withdrawal amount depends on the payment method you choose, but it’s typically 15 USD.

Are there any fees?

Doto does not charge any withdrawal fees or commissions. However, for cryptocurrency transactions, a fee applies to cover the blockchain’s network costs. The fee is typically 3 USDT to 3.5 USDT, but it may increase when network activity is high. Doto has no control over these fees, as they are automatically calculated by the blockchain network.

When do I get my funds?

On average, withdrawals across all methods are processed within 4 hours. However, in some cases, processing can take up to 5 business days (that excludes weekends and public holidays).

Can I withdraw using a different payment method than I used to deposit?

Withdrawals are usually sent back to the same method you used for depositing to ensure secure transactions and protect your funds. There is an exception to this: If you deposited using a bank card, you can withdraw either to the same card or via bank transfer to any local bank.

What happens to my funds when I request a withdrawal?

Knowing how your money moves means you can trade with peace of mind. Here’s a breakdown of how withdrawals are processed:

  1. Verification by Doto. Once you submit a withdrawal request, we immediately start reviewing it to ensure everything is correct — this may include verifying your identity or confirming that your withdrawal details match your account information.
  2. Payment in progress. After approval, we process your payment right away and transfer the funds to your selected method.
  3. Payment сompleted. We’ve sent your funds to you. At this point, the transaction is in the hands of your payment provider. The remaining processing time depends on the provider’s policy — it can take a few hours or up to several days. Doto has no control over the time this step takes.

📌 Note: You can always track the status of your payment in the Transactions section on your Accounts page.

Why can withdrawals take longer than expected?

  • Verification. Extra steps are taken to verify your details and ensure security.
  • Bank delays. Some banks take longer to process incoming transactions.

💡 Tip: For faster transactions, consider using e-wallets or cryptocurrencies, which typically process payments quicker than traditional bank transfers.

More tips for faster and smoother withdrawals

  • Double-check your details. Make sure your payment details are correct to avoid errors and delays.
  • Complete verification. Submitting your identification documents in advance saves time.
  • Be aware of bank policies. Some banks may process withdrawals only during business hours or exclude weekends and public holidays.
  • The account should be yours. If the account you’re withdrawing to isn’t yours, your request may be declined.

Need help? We’ve got you covered

If you have questions, our friendly support team is available 24/7 to assist you.

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